Own the guest relationship from discovery and direct booking through front desk and housekeeping.
The website and the work behind it can share one system, enabled in stages that match the business.
The main customer journey
Search availability and book direct
What DNA can support
- Rooms, rates, restrictions and payments
- Front desk, folios and housekeeping
- Multi-property reporting and channel-manager adapters
For the people running it
DNA can be the operational hotel system while approved partners bridge Booking.com and Airbnb.